Moxy London Excel | Hotel in London

| 8.8 (1005 Reviews) |  1 Bathroom
Custom House Hotel | Moxy London Excel

Hotel in Custom House, London

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Moxy London Excel offers 164 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with Netflix.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet

Facility Overview

Bathrooms
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Shower
Bedroom
  • Bed sheets
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Energy-saving switches
  • Recycling
  • LED light bulbs
  • Water-efficient showers only
Breakfast
  • 1 coffee shop/cafe
  • Coffee/tea in common area(s)
  • Continental breakfast available for a fee daily 6:00 AM–10 AM: GBP 18 per person
  • 1 bar
Parking
  • Self parking on site (GBP 16 per day)
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible van parking
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
Entertainment
  • 42-inch Smart TV
  • Netflix
General
  • Business center
  • Front-desk safe
  • Elevator
  • English
  • No plastic coffee stirrers
  • Biodegradable coffee stirrers
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Comprehensive food waste policy
  • Smoke-free property
  • Vegetarian dining options
  • Vegan dining options
  • Double-glazed windows
Guest Services
  • Snack bar/deli
  • Free cribs/infant beds
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Change of towels (on request)
  • Multilingual staff
  • Luggage storage
  • 24-hour front desk
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out before noon express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for continental breakfast: approximately gbp 18 per person self parking fee: gbp 16 per day pet fee: gbp 20 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 77 lbs per pet) pets allowed for an extra charge of gbp 20 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Phillip
Jul 16, 2026 07:05:07 PM
Review Score:   8
Summary: Stayed here several times over the years. Starting to look tired but does the job when you need to be near the Excel.
See All Reviews

Room Arrangement

Room Info Facilities
Room, 1 Queen Bed with Sofa bed
Room Size: 366 square feet m2
2 Queen Bed and Double Sofa Bed
Room, 1 Queen Bed with Sofa bed

General

Wheelchair-width doorways, Number of bedrooms - 1, Lever door handles, Sofa bed, Pets not allowed, Square feet - 366, Separate bedroom, Grab bar - near toilet, Wheelchair accessible, Extra bed count 1, Square meters - 34, Ping - 10.29, Bathroom grab bars, Height-adjustable showerhead, Wardrobe or closet, Separate sitting area, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Room, 2 Twin Beds
Room Size: 183 square feet m2
2 Twin Beds
Room, 2 Twin Beds

General

Square feet - 183, Ping - 5.14, Number of bedrooms - 1, Square meters - 17, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Room, 1 Queen Bed
Room Size: 183 square feet m2
1 Queen Bed
Room, 1 Queen Bed

General

Square feet - 183, Ping - 5, Number of bedrooms - 1, Square meters - 17, Pets not allowed, Extra bed count 0, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Moxy London Excel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Moxy London Excel have a swimming pool?

No, this Moxy London Excel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Moxy London Excel?

Best-rates for the Moxy London Excel starts from $100 per night with includes Bar, Toiletries, Wellness Facilities, Entertainment, Air Conditioner, Accessibility, Security/Safety, Bedding/Linens, Parking, Wheelchair Accessible, Business Services, Guest Services, Breakfast, Child Friendly, Internet, TV with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Moxy London Excel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Moxy London Excel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moxy London Excel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Moxy London Excel?

Based on the information reported by the owner or manager, the Moxy London Excel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Moxy London Excel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD100
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