Hampton by Hilton London Excel | Hotel in London

| 8.6 (1008 Reviews) |   Pet Friendly  1 Bathroom
Custom House Hotel | Hampton by Hilton London Excel

Hotel in Custom House, London

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite.
Housekeeping is available on request.
Hampton by Hilton London Excel offers 209 accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available late check-out fee: gbp 20 late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Self parking fee: gbp 15.00 per day pet fee: gbp 30 per accommodation (varies based on length of stay) service animals are exempt from fees late check-out fee: gbp 20 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of gbp 30 per accommodation (varies based on length of stay) service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

Lateef
Jun 27, 2026 10:25:00 PM
Review Score:   10
Summary: Perfect
See All Reviews

FAQ's

Is this property pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Custom House hotel starts from $114 per night with includes Wellness Facilities, Guest Services, Breakfast, Parking, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Toiletries, Laundry, Air Conditioner, TV, Restaurant, Bar, Child Friendly, Internet, Pet Friendly, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD114
You will be redirected to  
Hot Deal - It has been viewed 95 times today
Not the right fit? Check out our other properties in Custom House
House
Map-icon
like-icon 8.0
Excellent
( 1 Review )
3 Bedrooms 2 Bathrooms 5 Guests 1012 ft²
  • Parking
    Parking
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $418 /Night 7 Nights - $2,926
New
House
Map-icon
like-icon 10.0
Exceptional
( 2 Reviews )
3 Bedrooms 1 Bathroom 6 Guests 75.35 ft²
  • Parking
    Parking
  • View
    View
More amenities
US $288 /Night 7 Nights - $2,017
Apartment
Map-icon
2 Bedrooms 1 Bathroom 5 Guests 549 ft²
  • Kitchen
    Kitchen
  • Internet
    Internet
More amenities
US $217 /Night 7 Nights - $1,520
Apartment
Map-icon
like-icon 10.0
Exceptional
( 1 Review )
1 Bedroom 1 Bathroom 4 Guests
  • Balcony/Terrace
    Balcony/Terrace
  • Kitchen
    Kitchen
More amenities
US $307 /Night 7 Nights - $2,152
House
star-icons-4
Map-icon
like-icon 9.6
Exceptional
( 12 Reviews )
4 Bedrooms 2 Bathrooms 13 Guests 1291.67 ft²
  • Parking
    Parking
  • View
    View
More amenities
US $1,024 /Night 7 Nights - $7,170
House
Map-icon
like-icon 9.4
Exceptional
( 3 Reviews )
4 Bedrooms 1 Bathroom 14 Guests
  • Parking
    Parking
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $373 /Night 7 Nights - $2,613
Apartment
star-icons-4
Map-icon
like-icon 9.5
Exceptional
( 20 Reviews )
4 Bedrooms 1 Bathroom 8 Guests 1076.39 ft²
  • Parking
    Parking
  • Internet
    Internet
More amenities
US $382 /Night 7 Nights - $2,672
Apartment
Map-icon
like-icon 8.0
Excellent
( 2 Reviews )
1 Bedroom 1 Bathroom 4 Guests
  • Parking
    Parking
  • Internet
    Internet
More amenities
US $316 /Night 7 Nights - $2,210
House
star-icons-4
Map-icon
like-icon 9.3
Exceptional
( 3 Reviews )
4 Bedrooms 2 Bathrooms 10 Guests 1453.13 ft²
  • Parking
    Parking
  • Internet
    Internet
More amenities
US $482 /Night 7 Nights - $3,374
House
Map-icon
4 Bedrooms 3 Bathrooms 15 Guests 12917 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Kitchen
    Kitchen
More amenities
US $468 /Night 7 Nights - $3,273
House
Map-icon
4 Bedrooms 2 Bathrooms 10 Guests 1454 ft²
  • Parking
    Parking
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $450 /Night 7 Nights - $3,148
New
House
Map-icon
3 Bedrooms 1 Bathroom 6 Guests
  • Parking
    Parking
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $407 /Night 7 Nights - $2,847
House
Map-icon
4 Bedrooms 1 Bathroom 13 Guests 900 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Internet
    Internet
More amenities
US $398 /Night 7 Nights - $2,785
House
Map-icon
3 Bedrooms 1 Bathroom 6 Guests
  • Parking
    Parking
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $350 /Night 7 Nights - $2,452
Apartment
Map-icon
2 Bedrooms 1 Bathroom 6 Guests 807 ft²
  • Parking
    Parking
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $341 /Night 7 Nights - $2,388
House
Map-icon
3 Bedrooms 2 Bathrooms 8 Guests 1184 ft²
  • Parking
    Parking
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $328 /Night 7 Nights - $2,295
House
Map-icon
2 Bedrooms 2 Bathrooms 4 Guests
  • Parking
    Parking
  • Ocean View
    Ocean View
More amenities
US $280 /Night 7 Nights - $1,958
Apartment
Map-icon
2 Bedrooms 1 Bathroom 4 Guests 560 ft²
  • Kitchen
    Kitchen
  • Internet
    Internet
More amenities
US $272 /Night 7 Nights - $1,906
Apartment
Map-icon
2 Bedrooms 1 Bathroom 7 Guests 700 ft²
  • Kitchen
    Kitchen
  • Internet
    Internet
More amenities
US $258 /Night 7 Nights - $1,809
Apartment
Map-icon
2 Bedrooms 1 Bathroom 5 Guests 614 ft²
  • Kitchen
    Kitchen
  • Internet
    Internet
More amenities
US $250 /Night 7 Nights - $1,751
Apartment
Map-icon
2 Bedrooms 1 Bathroom 4 Guests 581 ft²
  • Parking
    Parking
  • Kitchen
    Kitchen
More amenities
US $243 /Night 7 Nights - $1,698
House
Map-icon
2 Bedrooms 1 Bathroom 4 Guests
  • Parking
    Parking
  • Balcony/Terrace
    Balcony/Terrace
More amenities
US $241 /Night 7 Nights - $1,687
Apartment
Map-icon
1 Bedroom 1 Bathroom 4 Guests 7104 ft²
  • Balcony/Terrace
    Balcony/Terrace
  • Kitchen
    Kitchen
More amenities
US $214 /Night 7 Nights - $1,500
House
Map-icon
1 Bedroom 1 Bathroom 4 Guests 592 ft²
  • Parking
    Parking
  • Kitchen
    Kitchen
More amenities
US $203 /Night 7 Nights - $1,421