Is this Saint-Jean-de-Luz City Center hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Saint-Jean-de-Luz City Center hotel?

Check-in time for Saint-Jean-de-Luz City Center hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Saint-Jean-de-Luz City Center hotel have a swimming pool?

Yes, this Saint-Jean-de-Luz City Center hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Saint-Jean-de-Luz City Center hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Saint-Jean-de-Luz City Center hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Saint-Jean-de-Luz City Center hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Saint-Jean-de-Luz City Center hotel?

Based on the information reported by the owner or manager, the Saint-Jean-de-Luz City Center hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Saint-Jean-de-Luz City Center hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

MADISON Saint Jean de Luz - Handwritten Collection | Hotel in Saint-Jean-de-Luz

| 9.2 (146 Reviews) | 1 Bathroom

Saint-Jean-de-Luz City Center Hotel | MADISON Saint Jean de Luz - Handwritten Collection

Hotel in Saint-Jean-de-Luz City Center, Saint-Jean-de-Luz

Hotel in Saint-Jean-de-Luz with a full-service spa and a health club
A full-service spa, an indoor pool, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Change of towels is available on request.
MADISON Saint Jean de Luz - Handwritten Collection offers 32 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Fireplace/Heating

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Bathrobes

Free toiletries

Towels

Toilet paper

Soap

Shower

Rainfall showerhead

Bedroom

Heating

Blackout drapes/curtains

Tempur-Pedic bed

Premium bedding

Air conditioning

Bed sheets

Iron/ironing board (on request)

Soundproofing

Individually furnished

Individually decorated

Safe

Breakfast

1 bar

Coffee/tea in common area(s)

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 21 per person

1 coffee shop/cafe

Room service available

Free bottled water

Espresso maker

Minibar

Parking

Self parking on site (EUR 20 per day)

Limited onsite parking

Free offsite parking within 328 ft; reservations required

Accessibility

Stair-free path to entrance

Hardwood flooring in room

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Activities

Scuba diving

Adjacent to a golf course

Beach access

Fitness center

Full-service spa

Indoor pool

Sauna

Entertainment

Pay movies

Cable channels

Premium channels

Flat-screen TV

General

Meeting rooms

Free newspapers in lobby

Front-desk safe

Banquet hall

Spanish

English

French

Smoke-free property

Guest Services

Snack bar/deli

Indoor pool

Laundry facilities

Soundproofed rooms

Concierge services

Daily housekeeping

24-hour front desk

Tour/ticket assistance

Change of towels (on request)

Luggage storage

Multilingual staff

Laundry facilities

Dry cleaning service

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Terrace

Spa

Facials

Massages

Body treatments

Policies

Check-in

Check-in start time: 3 pm; check-in end time: 8:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am

Child Policy

Children are welcome. rollaway/extra beds are available for eur 40.0 per night.

Payment Policy

Fee for buffet breakfast: approximately eur 21 per person self parking fee: eur 20 per day pet fee: eur 15 per pet, per day service animals are exempt from fees rollaway bed fee: eur 40.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 15 per pet, per day service animals are welcome, and are exempt from fees up to 33 lbs per pet

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve cribs/infant beds special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Cecilia

Oct 19, 2025 05:10:03 PM

Review Score: 10

Summary: Excellent stay overall. Small boutique hotel in town, friendly and helpful staff, especially Julien at the reception. Excellent location walking distance to beach and restaurants, stores, and bakeries. Definitely would return.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Apartment, 2 Double Beds Room Size: m² 2 Double Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, 1 King Bed Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 1 Double Bed, Balcony Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, Multiple Beds, Accessible Room Size: m² 2 Double Bed and Twin Bed	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Classic Room, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Apartment, Multiple Beds Room Size: m² 2 King Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Room, Multiple Beds, Bathtub Room Size: m² 2 King Bed and Twin Bed	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Family Suite, 1 King Bed with Sofa bed Room Size: m² 2 King Bed and Double Sofa Bed	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2