Aloft by Marriott London Excel | Hotel in London
Hotel in Custom House, London
Located in London's Dockland area, this hotel features direct access to the Excel International Exhibition and Convention Center. Offering sleek, stylish rooms with free WiFi, it also has a gym, pool and lively bar. Featuring a 42-inch flat-screen TV and a signature bed, each spacious room at Aloft London ExCel also enjoys modern styling. Rooms all have a bathroom with a large shower, while the Suites have a separate living area. Dogs can be accommodated, and the property can provide dog beds. Both Canary Wharf and the O2 Arena are 10 minutes away via the DLR and Tube, with Prince Regent DLR Station 328 feet from Aloft. The new Elizabeth Line is only a 10 minutes walk and the London City Airport is less than a mile away. Docksider restaurant is open for breakfast, lunch and dinner serving seasonal food, along with Docksider Delivers available every day from 5.30pm. Sweet and savory snacks are available 24 hours at re:fuel by Aloft and the vibrant WXYZ bar offers a range of signature cocktails.
Aloft by Marriott London Excel is located in London.
This 211 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Pet Friendly, Wheelchair Accessible, and several others. This is a 4 star rated property and has over 4710 reviews with the average score of 8.5 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 211 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.
This Aloft by Marriott London Excel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Aloft by Marriott London Excel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Snack bar
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Wine/Champagne
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Restaurant
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Bar
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Coffee house on site
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Kids' meals
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Parking on site
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Accessible parking
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Parking
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Wheelchair accessible
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Toilet with grab rails
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Lowered sink
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Raised toilet
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Bathroom emergency cord
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Sauna
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Pool table
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Locker rooms
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Indoor pool
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Indoor pool (year-round)
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Fitness center
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Fitness
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Steam room
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Elevator
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Air conditioning
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Smoke-free property
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Non-smoking rooms
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Pet friendly
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Soundproof rooms
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Heating
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Facilities for disabled guests
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Safe
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Convenience store on site
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Family rooms
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Pet bowls
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24-hour front desk
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Laundry
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Concierge
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Pet basket
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Baggage storage
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Meeting/Banquet facilities
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Room service
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Business center
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Express check-in/out
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Invoice provided
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Free Wifi
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Wifi
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Internet
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Terrace
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Smoke alarms
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24-hour security
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CCTV in common areas
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Key card access
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Fire extinguishers
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CCTV outside property
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Security alarm
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Guest accommodation disinfected between stays
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Guest accommodation sealed after cleaning
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Use of cleaning chemicals that are effective against coronavirus
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All plates, cutlery, glasses, and other tableware sanitized
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Delivered food covered securely
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Breakfast to-go containers
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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Process in place to check health of guests
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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First aid kits available
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Hand sanitizer in guest accommodation and common areas
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Access to healthcare professionals
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Cashless payment available
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Physical distancing rules followed
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Contactless check-in/out
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Mobile app for room service
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Screens or physical barriers between staff and guests in appropriate areas
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Heated pool
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Swimming pool
Policies
The credit card used at time of booking must be valid for the entire stay. please present the credit card used to make your reservation upon check-in at the hotel. please note that in the event that you cannot produce the same credit card, the hotel reserves the right to ask for an alternative method of payment, credit/debit card policy:, debit and credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. the authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges, payment policy:, third party credit card: third party credit card forms are not accepted. bank transfers and chaps payments are accepted. please note that the hotel does not accept third party bookings paid by credit card: contact the hotel directly for information regarding bank transfers, check: banker checks are not accepted. traveler’s checks are not accepted for payment or exchange. guest must show valid passport for the transaction, direct bill: direct billing is only available after approval of the credit manager. the company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced, dogs weighing less than 40 pounds (18.14 kilograms) are allowed in guest rooms at no extra charge. guide dogs are not subject to weight limits. a pet liability waiver must be signed upon arrival. a “pet in room” sign must be displayed on a guest room’s door. dogs cannot be left alone in a guest room, must be leashed or muzzled in public areas, and are not allowed in food and drink venues. the hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Aloft Room, Guest room, 1 King
Room Type:
Double
Room Size:
24 m2
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Food & DrinkTea/Coffee maker, Bottle of waterBathroomBathtub or shower, Free toiletries, Shampoo, Hairdryer, Toilet, Body soap, Private bathroom, Toilet paper, ShowerGeneralAir conditioning, Ironing facilities, Iron, Smoke Alarm, Safe, Key card access, Trash cans, Interconnecting room(s) available, CarpetedMedia & TechnologyFlat-screen TV, TVServicesWake-up service/Alarm clockLiving AreaDeskBedroomWardrobe or closet, Childrens' cribsAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Lower sink, Shower chair, Roll-in shower, Toilet with grab rails, Accessible by elevator, Emergency cord in bathroom, Raised toiletRoom amenitiesFold-up bed, Clothes rack, Socket near the bedPool and SpaPool towelsExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
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Urban Room, Guest room, 1 King, High Floor
Room Type:
Double
Room Size:
24 m2
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Food & DrinkTea/Coffee maker, Bottle of waterBathroomBathtub or shower, Free toiletries, Shampoo, Hairdryer, Toilet, Body soap, Private bathroom, Toilet paper, ShowerGeneralAir conditioning, Ironing facilities, Iron, Smoke Alarm, Safe, Key card access, Trash cans, Interconnecting room(s) available, CarpetedMedia & TechnologyFlat-screen TV, TVServicesWake-up service/Alarm clockLiving AreaDeskBedroomWardrobe or closet, Childrens' cribsKitchenCoffee machineAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevatorRoom amenitiesFold-up bed, Clothes rack, Socket near the bedPool and SpaPool towelsExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
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Savvy Suite, 1 Bedroom Executive Suite, 1 King & Sofa Bed
Room Type:
Suite
Room Size:
48 m2
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Food & DrinkTea/Coffee maker, Bottle of waterBathroomBathtub or shower, Free toiletries, Shampoo, Hairdryer, Toilet, Body soap, Private bathroom, Toilet paper, ShowerGeneralAir conditioning, Ironing facilities, Iron, Smoke Alarm, Safe, Key card access, Trash cans, Interconnecting room(s) available, CarpetedMedia & TechnologyFlat-screen TV, TVServicesWake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaBedroomWardrobe or closet, Childrens' cribsKitchenCoffee machineAccessibilityAccessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevatorRoom amenitiesFold-up bed, Clothes rack, Socket near the bed, Sofa bedPool and SpaPool towelsExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
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Family Room 2 Double Beds
Room Type:
Double
Room Size:
24 m2
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Food & DrinkTea/Coffee maker, Bottle of waterBathroomBathtub or shower, Free toiletries, Shampoo, Hairdryer, Toilet, Body soap, Private bathroom, Toilet paper, ShowerGeneralAir conditioning, Ironing facilities, Iron, Smoke Alarm, Safe, Key card access, Trash cans, Interconnecting room(s) available, CarpetedMedia & TechnologyFlat-screen TV, TVServicesWake-up service/Alarm clockLiving AreaDeskBedroomWardrobe or closetAccessibilityEntire unit wheelchair accessible, Upper floors accessible by elevator, Lower sink, Shower chair, Roll-in shower, Toilet with grab rails, Accessible by elevator, Emergency cord in bathroom, Raised toiletRoom amenitiesClothes rack, Socket near the bedPool and SpaPool towelsPhysical distancingSingle-room AC for guest accommodation |
FAQ's
Is this Custom House hotel pet-friendly for guests?
Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.
What time is check-in & check-out at Custom House hotel?
Check-in time for Custom House hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
Does the Custom House hotel have a swimming pool?
Yes, this Custom House hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Custom House hotel?
Best-rates for the Custom House hotel starts from $230 per night with includes Pet Friendly, Wheelchair Accessible, Accessibility, Entertainment, Breakfast, Internet, Kitchen, Restaurant, Air Conditioner, Parking, Pool, Business Services, Sports/Activities, Wellness Facilities, Child Friendly, Security/Safety, Fireplace/Heating, Bar, Toiletries, Guest Services, Private Pool, Balcony/Terrace, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Custom House hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Custom House hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Custom House hotel?
Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Custom House hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
